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Privacy Policy

 

This website is owned and operated by Texas Pet Company LLC, located at San Antonio,TX 78257, USA, or its affiliates.

This privacy policy sets forth what information we collect about you, how we use, maintain and disclose your information, and the choices you have with respect to your information. Unless indicated otherwise, this policy applies only to personal information collected through the web sites, microsites, or mobile sites of Texas Pet Company where this policy is displayed or linked by us (“our” or this “Site”).

Texas Pet Company abides by any and all rules and regulations set forth by the FDA to ensure that regulated products are safe and effective. If person(s) are unsure of any reactions, please consult with a doctor with any questions or concerns prior to adminitering any Texas Pet Company product(s).
Our website address is: https://texaspetcompany.com.

Our Commitment to Privacy
We are committed to ensuring that we protect the privacy of our customers. We will do our best to ensure that any private information you provide us or that we collect as a result of your visit to our website is treated appropriately. This privacy policy explains our principles and procedures. This privacy policy does not apply to websites, software applications, and other online properties and services owned or operated by Texas Pet Company outside the United States of America or those owned or operated by third parties.

The Information We Collect About You
When you enter our website, we automatically collect and store certain information, including, but not limited to, the following information: your IPA (Internet Protocol Address) and domain name, the type of browser and operating system you use, the time of your visit, the pages of our site you visit, information obtained through cookies and other technologies, and app data usage (“Non-Personal Information”). In addition, we may collect Non-Personal Information when you interact with us through social media platforms or use one of our hashtags.
If you register with us, sign up for a newsletter, participate in a promotion or event, submit a recipe, fill out an online survey or make a purchase online, we may collect additional personal information, including, but not limited to, your name, email address and mailing address, telephone number as well as your product preferences and credit card and debit card information (such as for online purchases), as applicable (“Personal Information” and together with Non-Personal Information the “Information”).
Please note we may also collect Information from you from sources such as public databases, joint marketing partners, social media platforms and from other third parties.

Cookie Usage
In order to provide you with customized service, we make use of “cookies.” Cookies are essentially files that help us identify your computer and respond to it. You may disable cookies on your own computer; however, the functionality of our website may be limited unless you enable cookies.

Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

How We Use Information

Non-Personal Information is used for administrative and technical purposes. For instance, we may use it to count the number of visitors to our site, and determine the most popular pages. We may also use it to review types of technology you are using, determine which link brought you here, assess how our advertisements on other sites are working, and to help with system maintenance.
We use information contained in your emails only for the purpose of responding to those emails. If we ask you to fill out any forms or surveys, we will use the Information we receive only for the specific purposes indicated in those forms or surveys.
We may also use information to complete and fulfill your purchases, provide you with customer service, present you with coupons and other offers, to send you marketing information and offers that may be of interest to you, and whenever it is deemed necessary under applicable laws or to comply with any legal process or request from local, state or federal governmental authorities, including any such authorities outside the United States of America.
Your information may be disclosed, as necessary and permissible by law, to our third party service providers, our subsidiaries and affiliated entities.

Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. Visitor comments may be checked through an automated spam detection service.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Your Right to See and Correct Information
If you wish to see the Information we collect about you or if you feel such Information is incorrect, please contact us or send any corrections to us as provided below under “Contact Us”. We will either update your Information or include your correction with any Information we store or use.
Your Right to Opt Out
If we are collecting Information about you that you do not wish us to have, use, or share, you may “opt out” by contacting us as provided below under “Contact Us”.

Children’s Policy
By using this site, you represent that you are at least the age of majority in your jurisdiction. When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

If you are a parent or guardian that becomes aware that his or her child has provided us with Personal Information without your consent, you should contact us via the contact details listed below so that we may remove any personal information obtained by that child. If we become aware that a child under 13 has provided us with Personal Information, we will delete such information from our files.

We do not knowingly collect information from children under the age of 13. We delete any information that we discover has been provided by children. We do not include any information on this site that we consider unsuitable for children, but we cannot guarantee the content of any linked research sites we may list.

Security Issues
—Generally
We make every effort to protect the integrity of your Information. Any Personal Information you enter into online forms or survey will be encrypted to ensure it remains private. We limit the right of access to your Information to employees that need to use the Information to respond to or process your request or transaction. We also take industry standard measures to protect our sites from malicious intrusions or hacking.
—Phishing and Pretexting
As you know, consumers are increasingly targeted by unscrupulous persons attempting to acquire sensitive personal or financial information, by impersonating legitimate businesses. We will never send you an unsolicited email or other communication requesting your private information. If you receive a communication directing you to enter your personal information, please disregard the instruction and contact us immediately.

Can SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out penalties for violations.

We collect your email address in order to:

- Send information, respond to inquiries, and/or other requests or questions

- Process orders and to send information and updates pertaining to orders.

- Send you additional information related to your product and/or service.

- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

We agree to the following:

- Not use false or misleading subjects or email addresses.

- Identify the message as an advertisement in some reasonable way.

- Include the physical address of our business or site headquarters.

- Monitor third-party email marketing services for compliance, if one is used.

- Honor opt-out/unsubscribe requests quickly.

- Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at [email protected] or follow the instructions at the bottom of each email and we will promptly remove you from our mailing lists.

How to Contact Us
If you have questions about this Privacy Policy, please contact us as follows:
By email: [email protected]
By mail: San Antonio, Texas 78257

This Privacy Policy is subject to change at any time.
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. Your continued use of the Site after being notified of, or becoming aware of, a chance in this policy, is your affirmation that you have read and understood this policy, agree to it, and agree to be bound by it.
Effective Date: 01/01/2020
*The Effective Date of this Privacy Policy indicates the date when it was last revised.