our

return & refund policy

Money-Back Guarantee

We pride ourselves on ensuring our products are made to the highest standards for your pet, but we understand that they do not always have the desired effect for every pet.
We offer a 30-day, Money Back Guarantee.

Please email customerservice@texaspetcompany.com with your original order number and a brief description why you’d like to request a refund.

If you cannot locate your order number, please email us with the email address you placed your order under and our team will help you locate your order and check your refund eligibility.

All product must be returned, once received your refund will be applied to the original pay method.

Refund will be the amount paid for the product minus shipping & handling fees.

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